What Our Customers Say About Us

Brandon was great.  Picked up the toilet I ordered from Cranberry Home Depot and hauled old one away, and replaced a PRV, describing the water pressure issue thoroughly.   Would have given Brandon 5 stars but gave 4--not Brandon's fault--because I never received a call from the main office giving me a window when I could expect someone.  As a result,  I had was waiting around all day before Brandon hot here around 4.  But he was great when here!

Chaquan and Tee did a great job on clogged drain.   Had another plumber at the house who didn’t fix it but charged me over $900      Chaquan had it unclogged in less than An hour at a 1/4 of the cost!  Should’ve called them first!

Mike Jones did an excellent job. He was prompt, professional and courteous, explaining everything. Best of all he fixed our problem. Would highly recommend the services of Mr Rooter and will definitely use this company for any plumbing issues.

We had a backed up sewer drain (on a Sunday, no less!) and we called Mr Rooter because I knew they did emergency calls outside of normal business hours. In the span of just a few hours from when I called Mr Rooter and when Brandon arrived, our problem was fixed. And at a very decent price. Thanks Brandon and Mr Rooter!

We had a sewer backup in the basement after a heavy rain. Mr Rooter responded very quickly: they had a plumber here in a hour to assess, then a whole crew to do the emergency repair. The emergency was resolved and plumbing restored by 5PM. It was a huge relief!

My tech was Marcus ( his name isn’t on your site). He was very professional, personable and has a great work ethic. I was very comfortable with him in my home. He explained all that he did and answered any questions. Very thorough and cleaned up. One would never know that anyone was working here. I would recommend him to anyone.

Came out on a Saturday! Really nice plumber. Went above and beyond. Very grateful

Had a burst inbound water line flooding our basement this morning.  Mr.Rooter got a plumber here fast, and water is now flowing on the insides of the pipes again where it belongs.

Our sump pump died and we had a few inches of water in our basement. I called around 2:00, and the tech showed up at 3:00. By 5:30 the sump pump was replaced and the water was drained away.

Chaquan arrived, promptly assessed the problem and completed the repair quickly. He was very thorough in his explanation of what the repair entailed. He is a definite asset to Mr Rooter

Jamal was professional, courteous, and had my clogged toilet working again in minutes. I've had Mr. Rooter do some other plumbing off and on since buying my house and moving here, and every time, I am so glad that they were who I called when I first moved in and had a major plumbing issue.

Jamal came out same day to try to unclogg my bathtub drain. Not only was he incredibly professional, he was also very honest about the state of my pipes. This made it easier to understand why we ended up having to decide to have pipes excavated. He also helped out tons with financing all of this.

Very helpful and explained everything that was being done. Very professional and friendly.  Clean work as well

Brandon was straightforward honest and knows his stuff.. very pleased. Will use Mr rooter and ask for this guy again in future

Called on a weeknight in the winter to address a backed up drain in the garage. Brett was great - very professional, explained everything he was doing as he did it, gave me options and was never pushy about anything. He took care of the problem quickly.